A nurturing, empowering home
The beliefs and values that shape daily life at Axis Haven Ltd: compassion, respect, integrity, and connection.
P
LAYFULNESS
Playfulness in everyday interactions
A
CCEPTANCE
Acceptance of the young person
C
URIOSITY
Curiosity about behaviour and need
E
MPATHY
Empathy for emotion and experience
What we believe
At Hub Haven Ltd, we are committed to creating a nurturing and empowering environment where a young person can feel safe, discover their potential, and build a strong foundation for the future. Guided by compassion, respect, and integrity, we prioritise the emotional, mental, and social wellbeing of the young person in our care.
Our Approach is rooted in the belief that every young person deserves a safe space to express themselves, to be supported, and to develop the life skills that will serve them on the journey toward adulthood. In a sole-placement home, that space is entirely theirs.
The 6 Core Principles of Trauma-Informed Care
Safety
Before any healing, learning, or communication can happen, an individual must feel completely safe. This is not just about physical safety (e.g., a well-lit, secure room), but also psychological and emotional safety.
Trustworthiness & Transparency
Trauma often stems from a betrayal of trust or a lack of control. To counter this, organizational operations, rules, and decisions must be transparent.
Peer Support
Healing happens best in community. Connecting individuals with “peers”—others who have lived through similar traumatic experiences—builds validation, shatters isolation, and fosters hope.
Collaboration & Mutuality
Trauma thrives on a severe imbalance of power. A trauma-informed approach levels the playing field, recognizing that healing happens in relationships and the sharing of power.
Empowerment, Voice, and Choice
Trauma strips people of their choices and agency. TIC focuses on identifying, validating, and building upon an individual’s internal strengths and resilience rather than just cataloging their deficits.
Cultural, Historical, and Gender Issues
The organization actively moves past cultural stereotypes and biases. It recognizes that historical trauma (like generational poverty or racism) and gender-based trauma heavily influence a person’s lived reality.
Regulate–Relate–Repair–Learn cycle
The framework is a sequential approach to handling a child’s challenging behavior or emotional meltdowns. It asserts that a child cannot learn a lesson when their nervous system is overwhelmed. Caregivers must guide a child through these four stages in exact order:
1. Regulate (Calm): Stabilize the child’s nervous system first. Use “co-regulation” (calm body, deep breaths, quiet presence) to move them out of fight-or-flight. Avoid lecturing or punishing here.
2. Relate (Connect): Re-establish emotional safety so the child feels seen and understood. Validate their feelings (“I see you were really frustrated…”) before addressing what they did.
3. Repair (Heal): Mend any emotional disconnect. If you lost your temper, apologize to model accountability. If the child caused harm, gently guide them to make it right in a restorative, shame-free way.
4. Learn (Reflect): Only when the child is calm and connected can the logical brain process information. Talk about what happened and brainstorm coping skills for next time.
Zones of Regulation
The Zones of Regulation is a framework that categorizes all human feelings and energy levels into four colored zones to help kids identify their emotions and learn self-regulation. It emphasizes that no zone is “bad”—all feelings are natural, but different zones require different tools.
Blue Zone (Low Alertness): Tired, sad, sick, or bored. The body is running slowly. Goal: Gently re-energize.
Green Zone (Ideal Alertness): Calm, happy, focused, and ready. Goal: Maintain this “sweet spot” for learning and connecting.
Yellow Zone (Heightened Alertness): Frustrated, anxious, wiggly, or overly excited. You are starting to lose control. Goal: Pause and use coping tools before spilling over.
Red Zone (Extreme Alertness): Angry, terrified, panicked, or explosive. Logic is completely offline. Goal: Ensure safety and co-regulate immediately.